HR

Frequently asked questions

General

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In the case some Contracting party wishes to cancel the deal before the expiration date defined in the offer, it's obligatory to keep the deadline of 3 months. The USER is obliged to pay a 3 -month compensation in the case of pre-term cancellation of the deal and our obligation is to keep service and data for 3 months after canceling the deal.
A Domain is a unique name which is specific for some subject in the Internet. For example, for a Domain company.hr, an e-mail address will look like john@company.hr, a web site will have an address www.company.hr.

Every user has access to the self-care portal (https://moj.digitalniured.hr) where the password and some other account data can be changed. The Username cannot be changed.

For assistance you should contact your company administrator or our Support Center on the phone +385 1 6690 200.

Communication

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Microsoft Exchange Server 2007 represents the leading platform in the area for cooperation of employees, using and monitoring e-mails, calendars, meeting requests, sharing that information and etc. It’s designed to satisfy every challenge of today’s companies. Our Communication service is based on Microsoft Exchange Server 2007 which is a part of Hosted Exchange platform for hosting users´ e-mails.

The price depends on the chosen Plan. The Price list is available on the Communication page ..

Activation is free.

There are no limits in amount of Accounts. Also, company’s Administrator can create or delete Accounts and modify Account Plans. The calculated monthly price is based on the number of active Accounts in the current month.

Yes, contact your company’s Administrator or our Support Center.

For every Mailbox Plan it is possible to increase space in steps of 500 MB. Price for ever additional 500 MB is 30 kn.

Collaboration

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Microsoft SharePoint Services is Portal solution for sharing and collaboration in Company. Employees can work together on shared documents, calendars and other information important for whole Company or individual teams.
Interface is intuitive and employees can use it without any special training.

Price depends on chosen Plan. Price list is available on Collaboration page.

Activation is free.

In the case some Contracting party wishes to cancel the deal before the expiration date defined in the offer, it's obligatory to keep the deadline of 3 months. The USER is obliged to pay a 3 -month compensation in the case of pre-term cancellation of the deal and our obligation is to keep service and data for 3 months after canceling the deal.

Portal is accessed through safe connection, for example https://portal.digitalniured.hr/VasaTvrtka. Every user signs-in using he’s own credentials (the same as for e-mail).
There are three basic Permission Levels on Portal:
    - Owner - complete permissions
    - Contributor -  can add, change and delete content of portal (documents, announcements, calendars, contacts etc)
    - Reader - only can view content but cannot add, change or delete content

Yes, but in that case you will be charged activation fee for every user.